Shipping Policy
I want to spread the joy of colour as far as possible so I can ship internationally.
Orders can take up to 18-24 working days to be made for UK orders, then an additional 2 working days to be delivered. International orders can sometimes take up to 21 working days to be delivered, dependent on your country. Just get in contact if you have any questions regarding your country's delivery time.
International shipments may be subject to import duties and taxes once your order reaches your country. Additional charges for customs clearance are the responsibility of the customer. I do not control these charges, I'm sorry but I can't predict what they may be. Please contact your local customs office for further information.
Returns and exchanges
Unfortunately I can't accept returns as all my products are made totally to order, and are specific to you.
I can only replace items if they are defective or damaged. If you need to exchange it for the same item, just send me an email.
Production and Sourcing
All Dolly Rocket products are made to order by me in London.
Have you got another question I haven't answered ?
Just head over to my Contact page, and send me and email, I will get back to you as soon as possible.